Do you have a question?

Hiring a professional cleaning service involves trust and clear expectations, so we want to make the process as transparent as possible. Below you will find answers to the most common questions about our services, safety standards, and operational procedures to help you decide if 2 Clean 4 U is the right fit for you.

Frequently Asked Questions (FAQs)

What cleaning services does 2 Clean 4 U offer?

We provide a comprehensive range of cleaning solutions tailored to your specific needs. Our core services include residential and office cleaning, deep cleaning, Airbnb/vacation rental turnovers, move-in/move-out services, and post-construction cleanup.

Do you provide your own supplies and equipment when cleaning?

Yes, we come fully prepared. Our team arrives with professional-grade equipment and eco-friendly cleaning products that are effective yet safe for your family, pets, and the environment.

Do you provide your own supplies and equipment?

Yes, we come fully prepared. Our team arrives with professional-grade equipment and eco-friendly cleaning products that are effective yet safe for your family, pets, and the environment.

Do I need to be home during the cleaning?

No, you do not need to be present. In fact, many clients prefer to provide us with a key or door code so we can work efficiently while they are away. We treat your home security and privacy with the utmost respect.

Do I have to sign a long-term contract?

No, we believe our quality speaks for itself. We do not require long-term contracts for our residential cleaning clients. You can cancel or reschedule your service with 48 hours’ notice. For commercial office cleaning, we offer flexible agreements tailored to your business schedule.

What happens if I am not satisfied with the cleaning?

Your satisfaction is our guarantee. If you are not 100% happy with any area we’ve cleaned, please contact us within 24 hours. We will return to re-clean that specific area at no extra charge.

Which areas do 2 Clean 4 U service in Ontario?

We proudly serve the Greater Toronto Area and the surrounding communities, including Newmarket, Vaughan, Richmond Hill, Aurora, Oshawa, and Mississauga. If your location isn’t listed here, please contact us to confirm if we can travel to you.

What is the difference between a Standard and Deep Clean?

Our Standard Cleaning focuses on maintenance, including dusting surfaces, vacuuming and mopping floors, sanitizing kitchens and bathrooms, trash removal, and general tidying. Our Deep Cleaning goes a step further, targeting build-up by including baseboards, light fixtures, interior windows, and inside appliances.

How much does professional cleaning cost in the GTA?

Pricing depends on the size of your home, the condition of the space, and the frequency of service. At 2 Clean 4 U, we offer competitive rates customized to your specific needs. We provide free, no-obligation quotes so you know exactly what to expect before we begin. Contact us today for a personalized estimate.

Is 2 Clean 4 U pet-friendly?

Yes! We love pets. We use non-toxic, eco-friendly products that are safe for dogs, cats, and other household animals. If you have specific instructions regarding your pets such as keeping them in a specific room or letting them out just let us know during your booking.

Do you offer gift certificates for cleaning services?

Yes, a clean home is the perfect gift for new parents, holidays, or birthdays! We offer gift certificates for all our services, from deep cleaning to regular maintenance.